Operations

• Enables you to focus on core operations, with SalesAtWork providing a complete outsourced solution
• Fast implementation, configured to your requirements
• System based set up and management
• Efficient customer call and task management
• Easy management of sales, product, promotions and competitor issues to maximize results
• Align field activity with sales and promotional programme, ensuring return on marketing spend

Field

• Simple tick and tap responses to logical workflow forms, with minimal data entry.
• Information at sales persons fingertips, for efficient responsiveness at customer site
• Eliminate paperwork for fast quote and order processing cycle, speeds delivery and payment
• Speeds customer service, delivery and payment.
  • Elimination of manual paper based task completion enables focus and efficiency of merchandising tasks.
  • Tasks requiring action are processed real time, ensuring fast reaction to protect and improve sales.
• Enables proof for claims and/or principal follow up and quick resolution of queries
  • Ensure completeness and consistency of merchandising.
  • Easier training and system take up by new employees.
• All transactions auto date and time stamped for time and efficiency management
• Focus on exceptions with ensured follow up to protect and maximize sales
• Reduce phone time and costs

Management

• Information immediacy from the field enables fast reaction and decision making to protect and increase sales.
• KPI and benchmark reports drive customer, product and field force performance focus
• Provide customer data access to meet service levels with regards online data provision