Background
FieldAtWork, is a specialist Field Force Automation solutions provider, with a proud history, helping customers implement Field Force Automation, to overcome the traditional difficulties, costs and inefficiencies of managing remote field personnel and equipment.
Our industry focused packaged solutions, based on the innovative FieldAtWork mobility platform, enable cost effective and easy implementation for customers, solving the difficulties operations staff and field users encounter in a remote, disconnected and paper based, work environment. The FieldAtWork platform provides complete management reporting, back office and mobile user functionality, and is the foundation for purpose built product solutions in the following sectors:
- ServiceAtWork - for organisations that manage field based assets and resources, providing routine or time critical job services in the field.
- SalesAtWork - for organisations that manage sales force operations, which includes field sales, field merchandising, van sales, and customer contact management.
- FreightAtWork - for organisations involved in transportation and logistics.
With the changes in work demographics (more people working away from a desk or office), effective use of one's resources and in particular field based resources, will provide the next major impetus to the productivity and compliance gains, that have already been achieved through the use of information technology in other areas. Today one cannot talk about resource efficiencies in a narrow sense, as it encompasses the whole area of business field force automation and includes both people and assets. FieldAtWork is uniquely positioned with our core technology to service the area of field force automation.
Our platform and mobility products are commercially relied on every day, by thousands of users and are at the forefront of what is promising to be the next major business transforming IT revolution - mobile computing for Field Force Automation. Just as the Logistics sector has driven massive efficiency gains, by relentlessly shortening the supply chain, mobile computing for Field Force Automation, extends back office systems to the field, to dramatically shorten the service chain and drive efficiency gains.
FieldAtWork's rapid growth is testament to our unique product range and a philosophy of providing product based "end to end solutions" that deliver quantifiable results for customers. Our systems can be used as stand alone solutions with management reporting, back-office and field operations capability, or, fully integrated into existing enterprise IT systems. We offer comprehensive and flexible "out of the box" products, through to fully customised and proprietary built solutions. With representation in Melbourne, Sydney, Brisbane, Auckland and the United Kingdom and solutions in other Asian markets, FieldAtWork's presence continues to expand. With thousands of users throughout the world relying on our systems daily, FieldAtWork is a proven solution for bringing about measurable business improvements in the area of Field Force Automation.
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